For you

"The process with Restart Scheme has been brilliant, it has been an epic experience which I have loved. I am amazed at how well and went this all went and I am really enjoying my job."

"After joining the programme, I felt that a door had been opened for me and that was going to lead to much better things. Things are really starting to look good for me. People know about my past; they can see that I have changed."

"I signed up to NCS so I could get more experience of the world. I wanted something to put on my CV and wanted to make new friends. My interpersonal skills have improved, and it's helped me socialise with new people."

"I was given maximum support and I believe I needed it because I was at a low stage in life. When you get to a certain age you think you’re going to be written off and you don’t really go in with high expectations. To have someone there to help and guide you and give you encouragement that you can put yourself out there – that was a real boost."

"One of the most beneficial things about the programme, which made me feel so much happier, was not feeling like a number to be checked off a list."

"My key worker Sonya has been so fantastic, she has provided practical advice and improved my self-confidence; she believed in me. I have had to overcome some personal challenges in my life but now ... I’m much better at communicating with people. I no longer feel overwhelmed."

"Able Futures has allowed me to become better, it is fantastic. My VRC Peter has given me different ways to cope with my grief and different strategies to allow me to function, stay at work and not go off sick."

"I really liked that the programme became a consistent part of my life with a session every 3 weeks and kept my health at the front of my mind."

“The one-to-one sessions were hard but very helpful – they forced me back into myself. With so many veterans in prison this service is desperately needed, and I was fortunate to be able to use it. I’m still able to go to the Darlington CFO Community Activity Hub, and when I have my down days I talk to Graham and we can both relate to each other.”

“If you’ve got a drug or alcohol addiction it’s easy to find help, but there wasn’t any support for people with gambling when I needed it. When Ingeus realised the skills I’d learned from having my own business, they encouraged me to become a peer mentor. ... Now CRS is always on hand to offer me help with the job if I need it."

“I signed up to NCS so I could get more experience of the world, I wanted something to put on my CV and wanted to make new friends. My interpersonal skills have improved and it’s helped me socialise with new people”.

"My FutureYou mentor really worked with me and connected with me to help me get the most out of the service. That connection really worked for me and got me pumped up about getting a job, I felt more motivated. I am still dealing with anxiety and depression but thanks to my mentor it’s more manageable now and it’s not limiting me anymore.”

"I've been through the system my whole life. From getting arrested to court rooms to being in probation. I also had mental health problems. ...here you're actually getting through problems, you're actually looking for a solution and thinking about the future. I've never had that. ... I've always felt like I've never been given a chance by the system. Now I've been given a chance I'm going to show that it was right to give it to me."

I can honestly say Ingeus has been a huge help with everything. I genuinely appreciate the support—thank you.

Since working with Ingeus, I’ve become more active and feel better in myself. It’s made a real difference.

The support was genuinely helpful—friendly, approachable, and never judgmental. I felt listened to from the start, and that made all the difference. It wasn’t just about appointments or advice; it was about feeling like someone was truly in my corner.