Offending damages society and it can be difficult for offenders to change their behaviour, even when they want to. Rehabilitating offenders both protects the public and builds a stronger society in the long term. Our mission is to work with offenders to transform their lives, break the cycle of re-offending and create safer communities.
Ingeus justice services support people in the justice system to successfully transition back into the community through specialist rehabilitative services. Our services offer a whole-person approach, supporting people with their personal wellbeing, accommodation, health, education and training, employment, and more.
We have extensive experience of delivering services to people in the criminal justice system and, as the lead partner in the Reducing Re-offending Partnership (RRP), managing two Community Rehabilitation Companies, we helped more than 50,000 people. Our award-winning teams and comprehensive evidence base gives us a unique insight into what works, and we constantly challenge our thinking to improve outcomes for people on their rehabilitation journey.
We deliver services on behalf of Ministry of Justice, His Majesty’s Probation Service, and Prisons; leading local supply chains and partner networks to deliver targeted, personalised support.
Our culture and values are embedded in how we work to achieve high quality outcomes, demonstrated in five key areas:
Ingeus was the lead partner in the Reducing Reoffending Partnership (RRP) which operated the Community Rehabilitation Companies in the Derbyshire, Nottinghamshire, Leicestershire & Rutland, and Staffordshire & West Midlands areas between 2015 and 2021. To capture from our work with more than 50,000 people on different forms of probation supervision, we commissioned Russell Webster, an independent criminal justice specialist, to undertake a series of evaluations into ten different areas of practice.
Ingeus commissioned independent expert, Russell Webster, to evaluate the impact of lived experience in our Justice services – including Commissioned Rehabilitative Services, CFO3 and CFO Activity Hubs. The latest evaluation report examines how we have worked with people with lived experience of the criminal justice system, delivering support to them through activities such as peer mentoring and volunteering, and enabling them to successfully find paid work with employers within the social justice sector.
"After joining the programme, I felt that a door had been opened for me and that was going to lead to much better things. Things are really starting to look good for me. People know about my past; they can see that I have changed."
Sam - CFO Activity Hubs
“The one-to-one sessions were hard but very helpful – they forced me back into myself. With so many veterans in prison this service is desperately needed, and I was fortunate to be able to use it. I’m still able to go to the Darlington CFO Community Activity Hub, and when I have my down days I talk to Graham and we can both relate to each other.”
Keith - CFO
“If you’ve got a drug or alcohol addiction it’s easy to find help, but there wasn’t any support for people with gambling when I needed it. When Ingeus realised the skills I’d learned from having my own business, they encouraged me to become a peer mentor. ... Now CRS is always on hand to offer me help with the job if I need it."
David - CRS
"I've been through the system my whole life. From getting arrested to court rooms to being in probation. I also had mental health problems. ...here you're actually getting through problems, you're actually looking for a solution and thinking about the future. I've never had that. ... I've always felt like I've never been given a chance by the system. Now I've been given a chance I'm going to show that it was right to give it to me."
Jamie - CRS