Our social impact

Ingeus provides services for people, businesses and communities to create and improve employment, skills, health and wellbeing and we strive to deliver social impact through maximising the impact of our core services, as well as delivering social value within each contract we operate.

Our approach is based around our 6Ps (performance, profit, people, possibilities, protection and participants) balanced scorecard and is strongly aligned with the United Nations’ (UN) Sustainable Development Goals (SDGs), in particular:

  • Goal #3: Good health and wellbeing through promotion of mental health and rehabilitation services
  • Goal #5: Achieve gender equality and empower all women and girls
  • Goal #8: Decent work and economic growth through promoting sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
  • Goal #10: Reduce inequalities within and amongst countries through Ingeus’ extensive work with people living with disability, illness and injury, and improving access to labour markets for people from vulnerable and disadvantaged populations.

Working across all business areas, including employment, health, justice and youth, our approach involves collaborating with partners including government, business, not-for-profits and social enterprises to enable better lives for the long-term and improve positive outcomes for all.

Our social impact in 2025

In 2025 Ingeus:

  • In 2025 we supported 492,796 people with employment, skills, health, wellbeing and assessment services. 
  • Supported more than 35,000 people with their mental health needs. 
  • Supported over 28,700 people to reintegrate into their communities upon leaving the criminal justice system. 
  • Helped more than 27,700 unemployed people back into work.
  • Supported more than 18,100 young people gain skills, build confidence and find work.
  • Provided employability, wellbeing and youth services to over 7,600 people with a disability.
  • Employees spent more than 382 days volunteering for local community and charitable projects. 
Read our 2025 Social Impact report

As of 31st December 2025, more than 69% of Ingeus’ team self-identified as female, including 5 out of 8 of our Executive Team. Based on 2024/25 median hourly pay, Ingeus’ gender pay gap is 0% against the ONS benchmark for All Employees of 12.8%. 13% of our total workforce has self-declared as disabled, and we continue to encourage staff to declare disability so that we can support them better. 

Ingeus is committed to playing its part in tackling climate change. Our Carbon Reduction Plan outlines the actions we are taking to reduce our emissions and achieve our net zero ambitions. By the end of 2025, 93% of purchased energy was generated through net zero sources.