Our social impact

Ingeus provides services for people, businesses and communities to create and improve employment, skills, health and wellbeing and we strive to deliver social impact through maximising the impact of our core services, as well as delivering social value within each contract we operate.

Our approach is based around our 6Ps (performance, profit, people, possibilities, protection and participants) balanced scorecard and is strongly aligned with the United Nations’ (UN) Sustainable Development Goals (SDGs), in particular:

  • Goal #3: Good health and wellbeing through promotion of mental health and rehabilitation services
  • Goal #5: Achieve gender equality and empower all women and girls
  • Goal #8: Decent work and economic growth through promoting sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
  • Goal #10: Reduce inequalities within and amongst countries through Ingeus’ extensive work with people living with disability, illness and injury, and improving access to labour markets for people from vulnerable and disadvantaged populations.

Working across all business areas, including employment, health, justice and youth, our approach involves collaborating with partners including government, business, not-for-profits and social enterprises to enable better lives for the long-term and improve positive outcomes for all.

Our social impact in 2021

In 2021 Ingeus:

  • Supported 177,000+ people with employment, skills, health and wellbeing services.
  • Facilitated more than 400,000 hours of community action projects.
  • Supported over 20,500 people to reintegrate into their communities upon leaving the criminal justice system, including assisting 7,000 into employment.
  • Supported more than 32,000 people with their mental health needs.
  • Provided employability, wellbeing and youth services to over 98,000 people with a disability, illness or health condition.
  • Helped more than 30,000 unemployed people back into work.

As of 31st December 2021, more than 60% of Ingeus’ team self-identified as female, including 6 out of 9 of our Executive Team. Based on 2020/21 median hourly pay, Ingeus’ gender pay gap is -0.9% against the ONS benchmark of 22.4%. 7% of our total workforce have self-declared as having a disability and we continue to encourage staff to declare disability so that we can support them better.

Our social impact is a key part of our corporate social responsibility which includes environmental sustainability.

Read our Carbon Reduction Plan