Big Brother? No, more like an older brother
5 Dec 2024
Data and information security can be a daunting area, particularly if you run a small and busy company.
When
Momentic, which supports Ingeus’s Restart Scheme jobseekers to become self-employed, received a legal request for information from a scheme participant, Director Ian Carlier wanted to make sure he did the right thing. So he turned to the Ingeus Risk and Compliance team for help.
“It was the first Subject Access Request we’d ever had to deal with,” says Ian. “We started to get out of our depth and unsure if we were doing the right thing, but straight away Ingeus gave us the answers we needed and continues to assist, which has been brilliant.”
It’s not the only time Momentic has experienced the benefits of working with Ingeus. It has also received help to achieve Cyber Essentials Plus accreditation, which demonstrates an organisation’s systems are robust in terms of data and information security.
“We asked Ingeus for help to put our application together and to understand some of the terminology,” Ian says.
“We needed to make sure we were aligning with our contractual requirements in terms of data security. In fact they supported us to achieve a higher level of accreditation even though it doesn’t strictly apply to our contract with Ingeus.
“It’s one of those steps that takes you to the next level as a potential supplier. It is useful in terms of bidding for other work. Without the help of a prime provider like Ingeus it would have been much harder work. It saved us time, money and brain cells because it’s so complicated.”
Momentic was launched by Ian in 2013 and works on Ingeus Restart Scheme contracts in Greater Manchester, London and, via a partnership with Serco, in the Midlands. It provides jobseekers with support, training and mentoring to start, sustain and grow their own successful business.
The partnership started in 2020 around the time the Restart Scheme was launched by the Government to support people into work who have been unemployed for more than nine months.
Aside from technical support, Momentic also took the opportunity Ingeus offered its suppliers to take part in one of its employee development programmes through its Continuous Improvement Academy. It saw a Momentic colleague learning quality compliance and improvement skills alongside Ingeus’s own employees.
“As part of the training, our colleague undertook assignments designed to directly benefit the way we work. It’s another example of how Ingeus has supported us.
“We have access at every level of their teams and they are open to us supporting them to improve their own systems. It’s a two-way process. We’ve never had the sense that they see themselves as bigger and more important than us.”
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