Case Study

A Professional and Personal Commitment to Care

20 May 2025

Ex-gym manager Grant was on holiday back in the summer of 2022 when he decided that something had to change. He was dreading going back to work and a career he’d built over 18 years in the fitness industry. He had no work-life balance, his mental health was suffering and he yearned to do something more fulfilling.  

The first job advert he saw on his return was for Ingeus. 

Impressed by the scale of Ingeus as part of the global APM group, he took a leap of faith and applied for a role as a Restart Advisor in West Bromwich.  

“I just thought what was meant to be, will be,” says Grant, “From the moment I arrived at my interview, I could feel the stars aligning. Everyone was so welcoming. The interview was really conversational and when I was asked about SMART goals I came into my own having set them constantly in the fitness industry. It just felt right. I was offered the role that day and, despite taking a pay cut, literally jumped around my office. I knew I’d found my fit.” 

Fast forward three years and Grant has progressed to work as a local integration lead and, in January 2025, as he turned 37, was promoted to Restart Scheme Team Leader, based in central Birmingham. 

“Ingeus has honestly been the best decision I have ever made, not just for me, but for my family,” continues Grant, who is married to Keeley in a household currently withthree children and three dogs – with an extra face at the table due imminently… 

“I thrive on change and it seems like Ingeus knew my strengths even better than me. I’ve been encouraged to take on training and go for new positions. I now have the privilege and responsibility of onboarding new team members and embedding the Ingeus values that have been so prevalent in my time here. Ingeus is the only company I’ve known that genuinely walks the talk with its values, and it creates such a positive culture.” 
Grant’s yearning to help others has not only led him to success at Ingeus, but also to him and his family undertaking rigorous screening to become foster carers. Recently approved, they’re excitedly awaiting their first placement.  

“Our friends are a foster family so we’ve seen first-hand what a difference you can make,” continues Grant. “We’re unable to have more of our own children but we know we can offer a warm, caring environment for someone who needs it. 

“Fostering was always a thought for us but working for Ingeus has really opened my eyes to some of the struggles people face. For me, being able to enable better lives, 9am-5pm, Monday-Friday with Ingeus, and to support vulnerable children outside of those hours, gives me my gratification, my quality of life. 

“My colleagues have been so supportive as we’ve gone through the fostering process. I’ve had flexibility to attend assessments and training days and everyone’s interested in our progress. They went through it with us and I can’t big up Ingeus enough for it.”