Helping to unlock hidden potential

28 Jun 2022
A good education can set you up for life, opening doors to many exciting opportunities. Sadly, people who go through the criminal justice system are some of the most disadvantaged in society. 

The Ministry of Justice reports that 42 per cent of prisoners entering custody have previously been expelled or permanently excluded from school. The most recent data also reveals that more than half of adult prisoners have literacy levels that are lower than would be expected for an 11-year-old.

Ingeus is working hard to tackle this issue by delivering education, training and employment (ETE) services for people on probation. This work is part of our Commissioned Rehabilitative Services (CRS) to remove any obstacles preventing people on probation from reintegrating into society.

Ingeus is delivering ETE services in the East Midlands (Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire), North East (Northumbria, Durham and Cleveland) and South Central England (Thames Valley and Hampshire). 

How it works

We offer help and support to service users to enable them to develop their skills and gain access to colleges, employer networks and community resources. Our experienced advisers and mentors are on hand every step of the way to offer guidance and practical support.

Our advisers draw up tailored action plans for each service user, ensuring they have a support package that’s right for them. We have forged strong partnerships with a network of community-based support services and the charities Change Grow Live and Leonard Cheshire to maximise the amount of help available.

All-encompassing support

Digital inclusion:

Being able to access the internet is crucial in today’s fast-paced digital world. Prison leavers are often digitally excluded, which can be a huge stumbling block in their efforts to secure a job. 

Skills training: 

Employment services:


This programme is living proof of how football can help people turn their lives around. The goal is to allow people to pick up transferable skills that will stand them in good stead for any future role. 

During his 10 weeks with the academy, Ian picked up valuable employability skills, working as part of a team and building his confidence. He received excellent feedback from the football coaches. For Ian, the opportunities he has accessed through ETE have been life changing. He has secured a job at a local garage, working full time, and is loving his new role. 

Belief in everyone

Prison leavers have often been dealt a poor hand when it comes to education. But Ingeus is drawing on many years of employability expertise to support some of the hardest-to-reach people in society. No matter how limited a service user’s education or employment history may be, we know they can unlock their true potential with the right kind of support.

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