Case Study

Haven WHP

18 May 2022
Every day’s set to be a holiday for successful jobseekers who have found roles with Haven, thanks to the company’s great relationship with Ingeus.

Several Ingeus participants have been taken on by the leading UK holiday company and will work at Lakeland Holiday Park in Flookburgh, south of the Lake District.

It follows a recruitment drive by Haven, which has worked with Ingeus for around four years.

Ingeus lead employer account manager Mike Williams and colleagues Hannah Blinkhorn and Damian Bonsall visited Lakeland Haven to hear about new opportunities there. They then attended a jobs fair with applicants from two major employability programmes Ingeus delivers in the north west – the Job Entry Targeted Support (JETS) scheme and the Work and Health Programme, known locally as Work and Health North West.

Mike said: “The range of opportunities was huge: bar work, gardening, housekeeping and customer service.

“Haven has been very accommodating, they have re-evaluated their whole recruitment policy to make the site more accessible for people, including people with health conditions.”

Among the successful applicants is Zach Burrows who is starting as an activity team member. The 19-year-old from Barrow in Cumbria joined the Work and Health Programme with Ingeus in July last year. It helps people into work who have been unemployed for a long time as well as people with disabilities and health conditions.

Zach had struggled to find a job following an art and design course and voluntary work.
He and his key worker Katherine Holme worked on his CV, interview skills and discussed his job goals. Katherine told him about the jobs fair at Haven, which he was excited to attend.
He filled in an application as soon as he returned home and was offered his ‘dream job’ within days. Now he will be using his art skills to help holidaymakers paint pottery.

“My track record with getting a job has been awful but this one felt different,” said Zach.
“It happened so quickly and I am thrilled that I got it. It feels made for me and I am super excited.”

Zach will take the train to work and travel from the station in a minibus provided by Haven for employees. Robert Madigan, people administrator at Haven Lakeland praised the company’s ‘great relationship’ with Ingeus.

“Through working together, we have helped get people into work for the upcoming 2022 season in both the supermarket and activities team,” he said.

“We hope to continue to build great and lasting relations with Mike and his fabulous team at Ingeus.”

The Work and Health Programme and JETS are both commissioned by the Department for Work and Pensions and are part-funded by the European Social Fund. 

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