One keyworker. One consistent ally.
Every person is matched with a dedicated keyworker who stays with them from start to finish. Many keyworkers bring lived experience of the justice system, adding empathy, credibility, and understanding to the relationship. Together they:
- Set realistic, meaningful goals led by the young adult themselves.
- Create a clear action plan that focuses on strengths, not just problems.
- Access services and opportunities that make a real difference-from housing support to mental health care, from skills training to jobs.
- Build life skills, resilience, and a positive sense of identity.
Meeting young adults where they are
We know engagement isn’t always easy. That’s why REFLECT keyworkers meet young adults where they feel most comfortable— in the community, at home, or in safe local spaces. Our flexible, trauma-informed approach means we listen, adapt, and stick with it, even when engagement is challenging.
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