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REFLECT

REFLECT

Seizing the moment. Changing the future.

REFLECT is all about second chances. We work with males aged 18–24 who are at a turning point in their lives - offering the support, skills, and confidence they need to move away from offending toward a brighter future. 

Delivered by Ingeus in partnership with Leicestershire Police and the Office of the Police and Crime Commissioner (OPCC), the programme provides practical help and positive direction for those who have received an out of court resolution.  

Making the most of the turning point

An out of court resolution isn’t just a legal alternative - it’s a meaningful opportunity. It creates a moment where young people can pause, reflect, and be supported to make positive changes. These “reachable moments” are often the first structured point of contact with services and can be pivotal in: 

  • Building trust and rapport early.
  • Opening doors tosupport pathways.
  • Addressing underlying issues such as relationships, lifestyle, or mental health.
  • Encouraging voluntary engagement with servicesthatbuildsa brighter future.

Instead of prosecution, REFLECT offers a constructive alternative that tackles the root causes of behaviours and helps young adults take control of their next steps. 

One keyworker. One consistent ally. 

Every person is matched with a dedicated keyworker who stays with them from start to finish. Many keyworkers bring lived experience of the justice system, adding empathy, credibility, and understanding to the relationship. Together they: 

  • Set realistic, meaningful goals led by the young adult themselves.
  • Create a clear action plan that focuses on strengths, not just problems.
  • Access services and opportunities that make a real difference-from housing support to mental health care, from skills training to jobs.
  • Build life skills, resilience, and a positive sense of identity.

Meeting young adults where they are  

We know engagement isn’t always easy. That’s why REFLECT keyworkers meet young adults where they feel most comfortable— in the community, at home, or in safe local spaces. Our flexible, trauma-informed approach means we listen, adapt, and stick with it, even when engagement is challenging. 

REFLECT

Who REFLECT is for 

REFLECT is open to young adults who: 

  • Are aged 18–24 (up to, but not including, their 25th birthday at referral).
  • Identify as male.
  • Live in Leicester, Leicestershire, or Rutland.
  • Have been given an out of court resolution.

We support young adults from all backgrounds, including care leavers, those with disrupted education, and people with neurodiverse conditions.

Partnership in action 

REFLECT is part of a united effort to help young adults break free from cycles of offending. We work closely with: 

  • Ingeus (Keyworkers)
  • Leicestershire Police
  • Office of the Police and Crime Commissioner

By joining forces, we ensure every participant gets the right help at the right time - and has the best chance to succeed. 

Find out more

If you would like to learn more about REFLECT, make a referral, or explore how your organisation can get involved, please click the button below.

What our participants say

It was a good experience, I learnt about who I want to be and how I am going to get there.

Participant
Reflect

The staff were very pleasant. I felt reassured when I arrived as I was nervous at first. The programme and mentors have helped me stay on the right path and I'm very grateful.

Participant
Reflect

I benefitted from seeing how I can tackles hurdles and barriers.

Participant
Reflect

I found it helpful. There was general guidance and life experiences which made it relevant which helped quite a bit. The process is good and gives people a second chance to rethink decisions.

Participant
Reflect
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