The positive impact of hiring people with lived experience of the justice system on communities
18 May 2026
Hiring people with lived experience of the justice system (hereafter people with lived experience) can have a powerful and lasting impact on individuals, businesses and society. While stigma and misconceptions still exist, many employers are beginning to recognise the benefits of employing people with lived experience of the justice system.
With the right support and opportunities, people with lived experience can move away from crime, rebuild their lives and make meaningful contributions to their communities. In turn, this helps create safer, stronger and more inclusive societies.
This article explores the key benefits of hiring people with lived experience, including how employment supports rehabilitation, reduces reoffending and strengthens communities.
How hiring people with lived experience reduces reoffending
Stable employment is one of the most important factors in reducing reoffending. Research consistently shows that having a job plays a vital role in helping people with lived experience successfully reintegrate into society.
Employment provides:
- Independence
- A sense of purpose
- Financial stability
- A structured daily routine
- Opportunities for social integration
- Improved mental health and wellbeing
With between
21%–33% of people reoffending within two years of leaving prison, improving access to employment is key to breaking the cycle of reoffending. We support individuals with lived experience to find work, build confidence and create a positive future, helping to reduce crime and strengthen communities.
Strengthening families and rebuilding relationships
One of the most important benefits of employing people with lived experience is the opportunity it gives individuals to reconnect with family and rebuild relationships.
Time spent in prison can often lead to isolation, strained relationships and loss of trust. Having a job provides stability and allows individuals to:
- Contribute financially
- Establish routine
- Demonstrate commitment to change
- Rebuild trust over time
Strong relationships play a key role in reducing reoffending. When individuals feel supported by family and their wider network, they are more likely to maintain positive behaviours and succeed in their reintegration journey.
Building a more resilient and diverse workforce
Employing people with lived experience allows organisations to build a more diverse, resilient and motivated workforce.
Many individuals develop valuable strengths through their rehabilitation journey, including:
- Problem-solving skills
- Adaptability
- Resilience
- Diligence
By embracing inclusive hiring practices, employers can benefit from fresh perspectives and create workplaces that are more innovative and reflective of society. For many people with lived experience, being given a second chance leads to high levels of loyalty and commitment. Employment provides a sense of value and belonging, which can positively impact both the individual and the organisation.
Creating safer and stronger communities
Hiring people with lived experience has a direct impact on community safety.
Stable employment reduces the likelihood of reoffending, which in turn contributes to lower crime rates. This creates a ripple effect, benefiting families, local communities and wider society.
By supporting individuals into work, employers play a vital role in:
- Reducing crime
- Supporting rehabilitation
- Promoting social inclusion
- Building safer communities
Supporting personal growth and long-term change
Employment offers more than income - it provides a pathway to personal development and a more stable future.
A job helps individuals build essential life skills such as:
- Time management
- Organisation
- Communication
- Adaptability
These skills can support both professional progress and self-efficacy.
Financial independence also reduces reliance on negative or illegal activities, helping individuals move forward with confidence and stability.
How Ingeus supports employers and individuals
We deliver a range of
justice services designed to support people with lived experience of the justice system to re-enter work and rebuild their lives.
We work closely with employers to:
- Promote inclusive hiring practices
- Provide support for recruiting people with lived experience
- Help individuals succeed in the workplace
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