Case Study

Supersleuth Claire finds her perfect job

7 Mar 2024

Claire Beardshall is a target-busting case worker for Ingeus’ Commissioned Rehabilitative Services, supporting men in custody and on probation across Yorkshire and Humber. Not the obvious role perhaps for someone who spent 20 years working in hospitality – latterly as a London pub landlady – but then Claire is far from typical.

With the makings of a champion showjumper, a serious childhood accident led to 17 knee operations and a legacy of back pain and arthritis. A hospitality career ensued, working alongside her brother, before family circumstances brought them back to their roots in Holderness on the East Riding of Yorkshire.

Finally following her lifelong interest in crime, she applied, with no formal qualifications, to study a criminology degree. Acknowledging that she’d never done very well at school and was always ‘the clumsy one’, a university screening soon found out why. Aged 36, she was diagnosed with dyslexia, dyspraxia, and dyscalculia. Undeterred and juggling her studies with a job as an appropriate adult, ensuring vulnerable people suspected of criminal activity are treated fairly, Claire achieved a first class honours degree. She set about applying for jobs, while also contemplating a Masters.

“There are very limited opportunities where I live,” explains Claire. “We were mid-pandemic and I wanted a relevant job that would allow me to study at the same time. It was a lot to ask, but Ingeus was amazing.

“I’m very open about my disabilities, including the battles I face with my mental health, but Ingeus values different experience and accommodated me working four days a week until I completed my Masters.”

Claire is now three years into her job at Ingeus and is going from strength to strength. She consistently outstrips her target of getting men on her caseload into work; has developed and introduced new courses for them to attend, both in an out of prison; and is undertaking Lean Six Sigma green belt training through the Ingeus Continuous Improvement Academy.

“I get such a buzz from putting new resources together and seeing them implemented. Ingeus gives me the space to thrive, to introduce new things,” Clare continues. “Maths and figures are a nightmare for me, so to put together a finance workbook, and deal with statistical analysis, gives me a real sense of achievement.

“My manager doesn’t micromanage but is there to offer reassurance if I’m lacking confidence. You’re recognised for a job well done and all the senior managers still know you personally – know your name and who you are.

“I love that we’re constantly updated, not just about Ingeus, but our Group, APM. We’re invited to join in and have a voice.
“But mostly, it is just so supportive here. There’s help and advice, but the freedom to find your own way, it’s a brilliant company to work for.”

Value your ambitions and embrace your talents. Find your inner Clarie and come work for us.