Case Study

New Sales Manager Leonila, ‘Leo’, brings a very personal passion to her role at Ingeus. Rooted in her humble upbringing in the Philippines, where her parents worked tirelessly to make ends meet, she’s committed to help others improve their lives. It’s something, she says, she couldn’t be happier doing here at Ingeus every day. 

 

Now living in London, Leo, who is 48, moved to the UK in 2004. Joining Ingeus in 2021, she found her new home from home. 

 

She says: “Growing up with very little taught me what it means to struggle. I understand the challenges people face and that’s why I’m so passionate about helping participants on our programmes. My parents also instilled a strong work ethic in me – I always aim to exceed expectations.” 

 

Leo’s journey with Ingeus began during the pandemic, when she was made redundant from her role in recruitment. Approached by Ingeus to become a job broker she instantly saw the value of the role – not just in the salary, but in the opportunity to make a meaningful difference. With corporate values in sync with her own, she set off on a new career journey. Since then, her talents have been recognised and she’s been promoted three times, working across several Ingeus employability programmes. 

 

“I love what I do,” Leo adds. “It’s more than a job – it’s a devotion to help people. Ingeus has given me the opportunity to work in different areas and in different roles but at its core still sits our commitment to enable better lives by caring, respecting, and believing in everyone.” 

 

In her current role with the Restart Scheme, which supports jobseekers into work, Leo travels across Central and West London. Much of her work involves building relationships with employers, crafting recruitment solutions and sourcing applicants that perfectly meet their needs. 

 

In the past four years, she has helped nearly 700 Restart Scheme participants back into work – more than 250 in the last year alone. It’s an achievement that far exceeds expectations and one which has earned her a place on the shortlist for a coveted employability industry award.  

 

She adds: “There’s a genuine team spirit at Ingeus – we pull together to do the right thing and get the right outcome. I’m very proud to have been recognised with an award nomination but the big wins for me are our participants being successful. 

 

“I love getting out and meeting people,” Leo concludes. “Supporting employers to understand the valuable talents our participants have and creating opportunities to get them into work is very satisfying. It’s a world away from my recruitment days and I can’t imagine doing anything else!” 

 

If you share Leo’s passion for helping others, see what opportunities await with a career at Ingeus.