Case Study

As a proud signatory of the Armed Forces Covenant, Ingeus values the qualities and new perspectives veterans bring to our business. We also respect the sacrifices and health toll that can come hand in hand with an armed forces background. Our employee resource groups include an active Armed Forces Network Group and its new lead, Sam, is a shining example of the selfless enthusiasm and team spirit that define many veterans. 

 

Sam spent her early career as an ordnance weapons engineer with the Royal Navy. One of the first serving females to grace the decks of the aircraft carrier HMS Ark Royal, her public service scaled new heights as she progressed into 14 years as a police officer, then three as a prison officer. Changing tack to work in the charity sector ultimately led her to Ingeus’ door in late 2024, having netted two national veterans awards along the way.  

 

“I was interviewed by a fellow veteran for my Ingeus role and immediately felt a connection,” says Sam, who works as a personal wellbeing advisor. “I’ve always wanted to help other people and I’ve been welcomed and encouraged in my role here. New ideas are supported, and life experience is listened to.”  

 

Despite hating her school’s obligatory cross country runs, Sam turned to sport during her time with the police, realising its benefits in combatting isolation and her suspected post-traumatic stress disorder (PTSD). She subsequently qualified as a Personal Trainer, aged 50. She now promotes exercise with the people she supports leaving the criminal justice system and has recently recommended and introduced boxing sessions for 18-25 year-olds on her caseload.  

 

When the opportunity arose to lead the Ingeus Armed Forces Network Group, Sam jumped at the chance – fully supported by her manager. 

 

“I’m passionate about supporting veterans and their families,” adds Sam, who is also an area welfare officer for the Royal Navy Association. “I love leading the network group; veterans like talking to veterans, we share a similar sense of humour and understand the challenges of adapting to civvy street. Anyone who has served a single day in the Forces is classified as a veteran. I’d like to raise awareness and ultimately build a team of Armed Forces Champions across Ingeus. I’d also like to lead us through the higher levels of the Armed Forces Covenant and give Ingeus the recognition it deserves for enabling veteran’s careers.” 

 

Away from work, sporty Sam flexes her muscles organising Armed Forces Day events in her Sunderland hometown – which is a huge recruiting area for the Services. 

 

“We’re planning a whole weekend of fun activities, including a military vehicle display. It’s a chance to show our support for the men and women who make up the Armed Forces community, from currently serving personnel to families, veterans and cadets.  

 

“I’m so lucky to have the opportunity to support a cause I love, both at work and home,” Sam concludes.