Sam brings learning to life as a Clinical Trainer at Ingeus
29 Dec. 2025
For Sam, every day starts with preparation. As a
Clinical Trainer at Ingeus, Sam plays a vital role in equipping colleagues with the knowledge and confidence they need to succeed.
“A typical day for me is logging onto my computer and looking at the materials for the day. I find out what course I’m on and who I’ve got with me. Read through the materials, making sure I know what I’m going to be talking about for the day because that helps.”
Sam delivers training sessions virtually, creating an engaging and supportive environment for participants. “I greet the participants on — it’s usually a Microsoft Teams call — explain to them what we’re going to be doing today and just gradually work through the material.”
Breaks are built into the day, but behind the scenes there’s plenty of admin to keep things running smoothly.
“We also do admin behind the scenes, filling in logs of any questions that we’ve had from participants that will need to be actioned.”
The role is fast-paced and rewarding.
“The days fly by. It’s really nice. We have some really good engagement from all the people that we work with.”
Sam finishes each day by ensuring everything is in order for the next session.
“I finish the day by filling in all the paperwork, the learner records that we use to keep track of everything that we’ve done, and deciding with the trainer I’m working with our roles for the next day to make sure everything is prepared.”
But being a Clinical Trainer is about much more than delivering content. Trainers support the wider business by sharing knowledge and teaching new entrants the skills they need to complete assessments. They also help upskill existing colleagues, preparing them for audit, advice, or IR training. Often, trainers are the first point of contact for new starters, setting the tone and demonstrating Ingeus’ core values from day one.
Managing cohorts of up to 12 people means juggling multiple demands at once. For Sam, the most rewarding part of the role is seeing people grow.
“What I absolutely loved about the role is how the training team work together. All of the trainers are passionate about the role and our new entrants. We really want our people to succeed, and it is amazing to watch their progression from the start to the end of the New Entrant course. It is amazing to see people come back to training to learn new skills and see how well they are doing now.”
For Sam, being a Clinical Trainer means more than teaching — it’s about creating a positive learning experience, supporting career development, and helping colleagues thrive.
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