News

Ingeus expands support for men post-release with new community recall intervention pilot

12 Jan. 2026

Ingeus is proud to announce the launch of a new pilot initiative in Stoke-on-Trent, designed to provide vital support to men returning to the community following a recall to custody. Refocus and Reset builds on the success of Ingeus’ in-custody peer support programme, delivered as part of the Personal Wellbeing (PWB) social inclusion pathway. 

For the past year, Ingeus has delivered a group-based intervention across five West Midlands prisons – HMP Oakwood, Hewell, Birmingham, Featherstone, and Dovegate. Supported by trained peers with lived experience, the sessions have been delivered to more than 300 men each year, helping them to set positive goals, strengthen social connections, and access supportive networks proven to reduce the risk of reoffending. 

Yet, with many recalls lasting as little as 14 days, some men are released before they can benefit from the programme. The new Stoke-based pilot has been developed to address this gap – ensuring more people receive the right help at the right time.  

Refocus and Reset 
Launched in September 2025, Refocus and Reset offers small group sessions led by Ingeus advisors and wellbeing mentors, creating a safe and supportive space for men to reflect on their experience, reset their goals, and prepare for a positive future. Participants are encouraged to rebuild confidence, develop practical skills, and strengthen the personal networks that help prevent reoffending.  

A step forward in rehabilitation 
This initiative reflects Ingeus’ commitment to innovation, inclusion, and rehabilitation. By extending support beyond prison walls, Refocus and Reset ensures no one misses out on the opportunity to make positive changes. It provides a vital step towards reducing reoffending, strengthening communities, and enabling men to build a brighter future post-release. 

Jeanette Williamson, Regional Manager for the West Midlands at Ingeus, said: 

“We’re delighted to be introducing this new pilot in Stoke-on-Trent. For many men, the recall period is short and accessing support in custody can be a challenge. By taking our intervention into the community, we can reach more people, sooner, and give them the tools they need to move forward positively. This is about creating opportunities, building confidence, and ensuring no one is left behind.”