Information for JETS participants

Welcome to Job Entry Targeted Support in North West England

What you can expect from JETS

Now you have been referred to Job Entry Targeted Support, by your Jobcentre Plus Work Coach, you will receive a call in the next 2 working days from 0800 020 9986 to arrange your initial appointment with your dedicated Employment Coach.

At your initial appointment with your Employment Coach you will start to work on creating an action plan to get you back to work. Action planning is a process that can help you to focus your ideas and decide what steps you need to take to achieve your goals. This plan will be personal to you and can address a wide range of areas including career goals and exclusive access to vacancies.

Here are some of the things JETS can support you with:

  • Job search support
  • Access to exclusive vacancies
  • Communication skills
  • Achieving goals
  • Confidence coaching
  • Equipment for job searching
  • Travel and childcare expenses for travelling to interviews
  • English language skills
  • Self-employment advice
  • Dealing with stress 
  • Mental wellbeing support

After your initial appointment you'll be in touch with your Employment Coach every 10 days and can access iWorks, a personalised careers package you can access online whenever you want to.

Our participant pledge

We will provide you with:

  • A flexible service that is convenient and accessible. Which may include support over the telephone, email or in person in your closest office
  • A personalised package of support that is tailored to your needs
  • Support to help you develop and progress in work
  • Priority access to exclusive job vacancies and job market information
  • Respect at all times and support with setting your own goals
  • Refunds for travel costs to and from prearranged appointments

What we will do for you:

  • Keep in regular contact with you
  • Ensure you can easily contact us
  • Give you access to the tools and information you need
  • Encourage and act on your feedback
  • Protect your personal information. Please read our privacy notice
  • Provide you with equality of opportunity
  • Focus on your safety and welfare
  • When you start work we will discuss any support you may need in your job

What we ask in return:

  • Keep your appointments with us, and let us know as soon as possible if you can’t attend
  • Tell us about any changes that may affect your employment or benefits
  • Treat our staff and other participants with courtesy and respect
  • Tell us if you need to communicate with us in a different way

10,323  people in North West England have started work thanks to JETS

Working in partnership

Job Entry Targeted Support is delivered in the North West by Ingeus alongside Seetec Pluss and Halton Borough Council. It is funded by the Department for Work and Pensions and co-financed by the European Social Fund