Case Study

Like all good leaders, our Head of Service, Owen takes insights and inspirations from everyone around him. His team, family, and knowledge gained during a 21-year people-centred career are instrumental in him leading our successful CFO Evolution justice programmes in the North East, East, and West Midlands. Yet when the chance arose to build his professional credentials in work, he was keen to take his learning to another level: a Senior Leader level 7 apprenticeship, including the Level 7 Diploma in Strategic Management and Leadership Practice from the Chartered Management Institute. 

 

“The course was sourced and funded via Ingeus and I was encouraged and supported all the way, especially by my manager,” says Owen, who recently gained a Distinction and Chartered Manager status for his considerable efforts. “I received six hours dedicated study time each week during work hours. It was a busy time operationally too. At times it was tough going doing both, but thoroughly enjoyable and a challenge well worth rising to.” 

 

As is often the case at Ingeus, it was a team effort that supported Owen’s successful completion of some of the modules: “I’m so grateful to colleagues who I went to for advice, or to gather information and evidence for topics outside of my everyday remit,” Owen adds. “HR, finance, marketing, supply chain – it was very wide ranging.”  

 

The course took Owen 16 months to complete, balancing his time between work, home, and his lifelong love of Newcastle United. After his steady rise through the ranks at Ingeus helped him find his vocation working on justice programmes, he says the achievement means much more than just an academic qualification: 

 

“I can definitely apply the strategic elements I learnt to my everyday role. Leading with purpose, value-based leadership, leading high performing teams. These all play a part in us achieving great outcomes for the people we're supporting to turn their lives around. 

 

“I never forget that behind the spreadsheets lie real people’s lives. Making a positive difference is why I joined Ingeus 12 years ago and hopefully now I can have an even greater impact. I genuinely enjoy my role and get to work with fabulous colleagues who share a passion for helping people. I get a lot of satisfaction from it and it’s only right that I invest a lot into it too.”  

 

It’s set to be a summer of academic triumphs for Owen.. Having proved it’s never too late to add a new string to his own bow, he’ll be celebrating alongside his two daughters; one graduating from her degree and the other receiving her GCSE results. Let’s hope Newcastle United’s premiership performance is equally impressive! 

 

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