Helping homeless people get back on track

Being released from prison can be a daunting experience if you have no home to go to.  Often at their most vulnerable, the consequences of being forced to sleep in a bus shelter or a shop doorway can be devastating for people who are newly released. Craving security and stability, people can quickly find themselves alone and often dependent on drugs or alcohol. The Commissioned Rehabilitative Services (CRS) accommodation support aims to turn that situation around, supporting people with the practical help and guidance they need to get their lives back on track.

Ingeus’ accommodation service provides vital support in sourcing accommodation across South Central England for males aged over 18 and Manchester for both males and females aged over 18 , who are leaving custody or on probation. 

Why do so many people leaving prison or on probation end up homeless?

Broken family relationships, being homeless before entering prison, or lengthy delays in receiving benefits all contribute to putting people at high risk of life on the streets, with 12.8% of women and 11.8% of men released from prison ending up rough sleeping in 2020/21.

How does our accommodation services help? 

Our service gives each person a dedicated advisor and a personalised support plan to help them create a more independent life. A healthy number of advisors and mentors have lived experience, offering a real-life understanding of what someone may be going through and what support could help. We work in partnership with local organisations who share our aim of finding safe and stable accommodation for people on probation. 

What services are available to women?

While 85% of all people who find themselves homeless are male, a recent report from HMP Bronzefield – the largest women’s prison in the UK – found that 65% of women were being released without safe accommodation to go to.

Ingeus has recently launched an accommodation service for female service users. Based in Manchester, it provides tailored support to females, aged 18 and above, in custody and the community. Working closely with probation practitioners, our female specialist key workers provide housing support to women based at HM Prison Styal in Cheshire and to female service users returning to the Greater Manchester area on release. Appointments are also offered in women-only community-based locations.

Find out more about other Commissioned Rehabilitative Services

Personal Wellbeing

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The Ingeus Academy

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Peer mentoring

Our peer mentoring scheme is central to all of our justice services. This scheme quickly establishes a strong rapport with people in prison or on probation, earning their trust and providing a true sense of empathy due to their own experiences of the justice system. This also allows opportunities to the Peer Mentors themselves and supports them on their own journey.

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